Terms and Conditions for Fresh Bite


Welcome to Fresh Bite, a revolutionary platform connecting users with a diverse array of restaurants and grocery stores. By engaging with our platform, you acknowledge and agree to abide by the terms and conditions outlined herein. If you do not consent to these terms, kindly refrain from utilizing our services.

. Services Overview

Fresh Bite acts as a platform connecting users with various restaurants and grocery stores (“Vendors”). We facilitate the ordering and delivery of food and groceries from these Vendors to users.

3. Ordering Process

a. Users can place orders through the Fresh Bite platform for food and groceries from multiple Vendors. b. Once an order is confirmed, Fresh Bite will forward the order to the respective Vendor for processing.

4. Vendor Responsibility

a. Fresh Bite is not responsible for the quality, accuracy, or timeliness of the products provided by Vendors. b. Any issues related to the food or grocery items, including but not limited to incorrect items, quality issues, or delivery delays, should be addressed directly with the respective Vendor.

5. Pricing and Payments

a. Prices for food and grocery items are set by the Vendors and may be subject to change without notice. b. Fresh Bite may charge service fees and delivery fees, which will be clearly communicated during the checkout process.

6. Cancellations and Refunds

a. Users can cancel orders within a specified time frame, as communicated during the order process. b. Refunds for canceled orders or issues with products must be addressed with the respective Vendor. c. In the event that a product or service is unavailable, or if Fresh Bite encounters difficulties in delivering the product, Fresh Bite reserves the right to cancel the respective order.

7. Account and Security

a. Users are responsible for maintaining the confidentiality of their account information and password. b. Users are liable for all activities conducted through their account.

8. Limitation of Liability

a. Fresh Bite shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our platform or the services provided by Vendors.

9. Changes to Terms and Conditions

Fresh Bite reserves the right to update or modify these terms and conditions at any time without prior notice.